Welcome to [Washpro L.L.C. for Car Washing and Cleaning Services]! We are delighted to provide you with our professional car washing and cleaning services. Before you proceed to use our services, please carefully review the following Terms and Conditions that govern the relationship between you (the "Customer") and [Washpro L.L.C. for Car Washing and Cleaning Services] (the "Company"). By using our services, you agree to these Terms and Conditions in their entirety.
1. Services Offered:
[Washpro L.L.C. for Car Washing and Cleaning Services] offers car washing and cleaning services, which may include exterior wash, interior cleaning, waxing, vacuuming, and other related services ( please refer to our website to see all the services that we provide).2. Booking and Payment:
Booking: Customers can book our services through our website, mobile app, or by contacting our customer service directly.
Payment: All services must be paid in full at the time of booking unless otherwise specified. We accept various forms of payment, such as credit/debit cards, mobile wallets, and cash.
3. Cancellation and Rescheduling:
Cancellation: Customers may cancel their booking up to [24 hrs/ 1 day] before the scheduled appointment. Cancellations made after this time may be subject to a cancellation fee.
Rescheduling: Customers can reschedule their appointment up to [3 hours/days] before the scheduled time without any additional charge.
4. Service Limitations:
[Washpro L.L.C. for Car Washing and Cleaning Services] will provide services to the best of its abilities, but we cannot guarantee the removal of all stains, scratches, or damages. The condition of the vehicle may impact the final results.
We reserve the right to refuse service to any vehicle that presents safety risks or is deemed unsuitable for our services.
5. Vehicle Condition:
By using our services, the Customer confirms that they are the legal owner or have the necessary authority to authorize the services for the vehicle.
Customers are responsible for removing any personal belongings, valuable items, or sensitive documents from the vehicle before the service.
6. Liability:
[Washpro L.L.C. for Car Washing and Cleaning Services] will take reasonable care while providing services, but we are not liable for any damage caused to the vehicle or its contents during the cleaning process.
Customers are encouraged to inspect their vehicles after the service and report any issues within [30 min] of the service done.
7. Weather Conditions:
Our services may be affected by adverse weather conditions. In case of rain, storms, or other extreme weather events, we may need to reschedule the appointment for the safety of our staff and the vehicle.
8. Customer Satisfaction:
[Washpro L.L.C. for Car Washing and Cleaning Services] is committed to providing excellent customer service. If you are dissatisfied with any aspect of our service, please contact our customer support through our website or phone contact, and we will work to address your concerns.
9. Modifications to Terms and Conditions:
[Washpro L.L.C. for Car Washing and Cleaning Services] reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website or mobile app, and it is the Customer's responsibility to review them periodically.
10. Subscriptions and Payments:
1. Payment Terms:
Customers who opt for subscription-based services provided by [Washpro L.L.C. for Car Washing and Cleaning Services] agree to make recurring payments according to the chosen subscription plan.
The payment amount, billing frequency, and payment method will be specified at the time of subscription enrolment.
2. Non-Refundable Payments:
All subscription payments are non-refundable. Once a payment has been processed, it cannot be reversed or refunded for any reason.
3. Failed Payment Attempts:
If a payment fails to process on the due date, [Washpro L.L.C. for Car Washing and Cleaning Services] will make up to three (3) additional attempts to process the payment.
If the payment remains unsuccessful after three attempts, the subscription will be automatically canceled, and the customer will need to re-subscribe to resume the service.
4. Payment Notifications:
Customers will receive a payment reminder notification at least three (3) days before the due date. This notification will serve as a reminder to ensure sufficient funds are available for a successful payment.
5. Completed and Failed Transactions:
Customers will be promptly notified via email or SMS when a payment is successfully processed.
In the event of a failed payment transaction, customers will be notified to update their payment information to avoid any disruption in the subscription service.
6. Subscription Cancellation for Incomplete Payment:
If a subscription payment remains incomplete for seven (7) days after the due date, [Washpro L.L.C. for Car Washing and Cleaning Services] reserves the right to cancel the subscription.
Customers will receive a notification before the cancellation takes place, encouraging them to update their payment information.
7. Change or Update of Payment Information:
Customers can update their payment details by contacting us at any time by logging to our website or mobile app.
It is the responsibility of the customer to ensure that their payment information is accurate and up-to-date to prevent any interruptions in service.
8. Fee Adjustments:
[Washpro L.L.C. for Car Washing and Cleaning Services] reserves the right to adjust subscription fees with prior notice. Customers will be notified of any fee changes before they come into effect.
9. Subscription Termination:
Customers have the right to terminate their subscription at any time by providing advance notice (15 days before the due date ) through our customer support channels (website / phone contact).
Upon termination, the subscription will remain active until the end of the current billing cycle.
10. Suspension of Service:
In cases of suspected fraudulent activity or violations of these Terms and Conditions, [Washpro L.L.C. for Car Washing and Cleaning Services] may suspend the subscription service until the issue is resolved.
By using or subscribing to our car washing and cleaning services, , you acknowledge that you have read, understood, and agreed to the terms and conditions. Please ensure you fully comprehend these terms before subscribing. If you have any questions or concerns, please reach out to our customer support for clarification.
Thank you for choosing [Washpro L.L.C. for Car Washing and Cleaning Services]. We look forward to serving you!
